Terms and Conditions

AFTER HOURS


OFF HOUR Fee of $35 applies before 7am and after 10pm. When make your reservation online enter a note with the approximate time to return the car. This charge will be applied at the counter.



AFTER HOURS


Cargo por fuera de hora de $35 aplica a transacciones hechas antes de las 7am o despues de las 10pm. Si hace su reserva online por favor introduzca una nota con su hora aproximada de devolucion.

Toll Service


Toll Service Green Rent a Car offers unlimited toll activation for $11.99 per day this includes all the tolls inside of the state of Florida including the EXPRESS LANES if the toll service is decline at the rental counter the client must avoid any toll for their rental period, tolls violations may apply for the used of the electric toll service without activation a $14.99 per toll fee will be apply in the case of using the electronic lanes without activation plus the cost of each toll used. Green rent a car vehicles do not accept any type of external personal toll devices or transponders if toll service is decline the client MUST AVOID TOLL ROADS AT ALL TIMES.

AGE


Todos los conductores deben ser mayor de 21 anos de edad. Cargo de $20 por dia se aplicara a clientes con edades entre 21 y 25 anios.

AGE


Must be 25 years old. Drivers younger than 25 years an UNDERAGE FEE of $20 per day will be applied.

BUSINESS HOURS


Green Rent A Car - Miami International Airport is opened Monday through Sunday from 7:00AM- 12:00 AM.

BUSINESS HOURS


Green Rent A Car - Aeropuerto Internacional de Miami esta abierto de Lunes a Domingo de 7:00AM-12:00AM .

CANCELLATION


Cancellation fee of 30% of the total amount of the reservation applies only for prepaid reservations.

CANCELLATION


Las reservas son canceladas automaticamente despues de 2 horas del horario previsto de llegada durante las temporadas altas, a menos que notifique un cambio de la hora de alquiler, y solo debe realizarse el mismo dia de la reserva. Al cancelar una reservacion prepagada, aplicara un cargo del 30% del total de la reservacion.

CDW


Loss damage waiver (LDW) is not insurance and not mandatory. If you accept CDW with your initial on the rental document at the daily rate, for each full or partial day that the car is rented to you, and the car is used and operated in accordance with this agreement, If you do not accept CDW, or if the car is lost or damaged as a direct or indirect result of a violation of the Rental Agrement, you are financial responsible, and you agree to pay Green Rent A Car for all loss of or damage to the car regardless of cause, or who caused it plus the down time of the vehicle. We accept only total coverage offered by the following companies: GEICO, STATEFARM, PROGRESSIVE, LIBERTY MUTUAL, and USAA. Policies issued in Puerto Rico are not accepted. CDW offered by credit cards issued in Venezuela is not accepted in Green Rent a Car. US residents in order to decline the LDW MUST provide us with proof of full coverage insurance. If you use your own insurance or a third party insurance including the coverage offered by your credit card, you will be charged a recovery damage fee of $10 per day. LDW is mandatory for people from another country different from the US and Florida Residents without insurance in the US. Check DEBIT CARDS policy if you are planning to use a Debit Card.

DEBIT CARDS


US DRIVER LICENSE HOLDERS -except FLORIDA DRIVER LICENSES- Are allowed to use the debit card to rent only by purchasing Full Company insurance Foreign customers using debit card as payment or deposit the loss damage waiver and the supplemental liability will be required. If customer has the LDW included in the rate or customer has a third party full coverage insurance only the SLI will be required . read exceptions for the proof of insurance.

DEBIT CARDS


Clientes con licencias de USA-excepto licencias de Florida- Si usa tarjeta de debito para el deposito es obligatorio la aceptacion de la exoneracion de danos de Green. Protecciones vendidas por terceros no seran aceptadas. Clientes con licencia de Florida solo podran usar la tarjeta de debito para pagos. Deposito debe ser hecho en tarjetas de credito solamente. Si hace un pago con tarjeta de debito es obligatorio la aceptacion de la exoneracion de danos y el seguro suplementario de responsabilidad de terceros. Clientes extranjeros usando tarjetas de debito para pago o deposito seran requeridos a aceptar la exoneracion de danos y el seguro suplementario de responsabilidad de tereceros. Si la exoneracion de danos esta incluida en su tarifa solo se le requiere el suplementario de responsabilidad de terceros. Si usa una tarjeta de debito para pago o deposito seguros vendidos por otras empresas no seran aceptados.

DEPOSIT RULES


Deposit we hold $100 if you accept our CDW or $1000 if you use your own insurance to protect our car. If you did not have our CDW and the car is returned damaged, we do not release the deposit until the claim will be settled.

DRIVERS LICENSE


We may verify your drivers license and your driver records. Green Rent A Car may refuse the rental if the drivers license has been restricted in any way. We have the right to deny rental based on information provided by the Department of motor vehicles. Provisional or temporary driver license is not accepted.

DRIVERS LICENSE


Green Rent a Car podria verificar su record de conducir en el Departamento Vehiculo . El alquiler podria ser negado dependiendo de sus records y/ o si su licencia se ha restringido en algun momento por las autoridades. Licencias temporales o permisos provisionales no son aceptados.

EARLY RETURN


Cargo de $20 es aplicado si devuelve en fecha diferente a la marcada en su contrato.El vehiculo debe ser devuelto en las mismas condiciones que lo recibio, excepto por el desgaste normal, en la fecha y la hora indicada en el contrato de alquiler. En ningun caso, el vehiculo puede ser mantenido durante mas de 60 dias. Tendra que ser entregado antes si Green Rent A Car lo exige. Si el vehiculo alquilado se devuelve mas tarde de la fecha establecida, se le cobrara un monto adicional.

EARLY RETURN


Charge of $20 applies if you return in a different date than the one indicated on your contract. You must return the car in the same condition you received it, except for ordinary wear, on the date and at the time indicated in the rental agreement. Under no circumstances, may the car be kept for more than 30 days. It must be returned sooner if Green Rent A Car demands it. If the rental vehicle is returned later, you may be charged a late return fee.

EMERGENCY INFO


For assistance call to 786-600-0403 or 1-888-505-1879

EMERGENCY INFO


Si necesita ayuda llame al 786-600-0403 o al número gratuito 1-888-505-1879

EQUIPMENT


SILLAS DE BEBE y GPS: Green Rent A Car ofrece silla de bebe y los sistemas de navegacion GPS. Se aplican cargos adicionales por estos servicios. El cliente es totalmente responsable por el equipo en caso de perdida o robo. - Silla de Bebe: Para bebes con menos de un anio de edad y/o con peso inferior a 9 kg. (20 lbs).- Silla de Ninos: Para ninos entre 1 y 5 a anios de edad que pesen entre 9 y 45 kg (40 y 100 lbs).

EQUIPMENT


GPS AND BABY SEATS Green Rent A Car offers baby seat, Booster Seat and GPS navigation systems. Additional charges apply. Customer is full responsible for the equipment in the event of lost or stolen. - Baby Seats: For infants less than one year and weigh up to 20 lbs or up to 9 kgs. - Booster Seats: For children between 1 and 5 years old who weigh between 9 and 45 kg (40 to 100 lbs). After you return the rental vehicle and any toll or tolls are processed, Green Car Rental or its agent will charge the convenience fee, toll(s), and any other charges as described above to the credit or debit card you provided when you rented the vehicle.

GAS


The car will be full of gas at the moment of rental however, that may not always be the case. The fuel service charge is not a retail sale of fuel and that the cost of refueling at a local service station may be lower. There are two fuel options at the time of rental: A) if you accept to pay the prepay fuel option at the beginning of the rental agreement there will not be any additional fuel service charge at moment of return, regardless of the level of the fuel tank. You will not receive any credit for the fuel left in the car tank. B) if you do not accept the prepay fuel charge, you must return the car with the same level of fuel as you received it and that is record in the rental document. If the car is returned with less fuel, Green Rent A Car will charge a fuel service fee for the cost of refueling the car to the same level it was at when you received the car. You will not receive any credit if you return the car with more fuel than you received it. The level of the tank will be obtained by reading the factory installed gauge, rounded down to the nearest 1/8 of the tank.

GAS


El vehiculo se entrega lleno de combustible. Sin embargo, podra darse el caso que no estuviera completamente lleno. El cargo por servicio de combustible no es el precio de venta al detal del combustible y el costo de abastecimiento de combustible en una estacion de servicio local puede ser menor. Hay dos opciones de combustible en el momento del alquiler: A) si acepta pagar la opcion de prepago de combustible al comienzo del contrato de alquiler no habra ningun cargo de combustible servicio adicional en el momento del regreso, independientemente del nivel del tanque de combustible. Usted no recibira ningun credito por el combustible que queda en el tanque del vehiculo. B) Si usted no acepta el cargo de combustible prepago, debe devolver el vehiculo con el mismo nivel de combustible como usted lo recibio y el cual se imprimira en el documento de alquiler. Si el vehiculo es devuelto con menos combustible, Green Rent A Car le cobrara una tarifa de servicio de combustible por el costo de abastecimiento de combustible al mismo nivel que estaba cuando usted recibio el vehiculo. Usted no recibira ningun credito si devuelve el vehiculo con mas combustible que lo recibio. El nivel de combustible se mide en el medidor del vehiculo redondeado hacia abajo al 1/8 de tanque mas cercano.

GEOGRAPHIC


El vehiculo de alquiler no puede ser conducido fuera del estado en que fue alquilado.

GEOGRAPHIC


The rental vehicle cannot be driven out of the state in which it was rented.

INSURANCE


SLI Suplemental liability INSURANCE: protects you against claims made by a third party for bodily injury and/or property damage sustained as a result of an accident while you are operating a rental vehicle. Roadside Assistance: Covers any help needed if the car experiences any kind of operating difficulties. RSA basic only for customers located less than 25 miles from any of our locations. RS250 for customers located less than 250 miles from any of our locations.

INSURANCE


Green Rent a Car ofrece, por el pago de una tarifa diaria, una EXONERACION DE DANOS (LDW) la cual exonerara al cliente por cualquier dano o perdida que pueda sufrir el vehiculo siempre y cuando el mismo sea usado en concordancia con el contrato de arrendamiento y si acepta el LDW en el documento de alquiler, con las iniciales de su nombre. Si usted no acepta el LDW, o si el vehiculo es perdido o danado como resultado directo o indirecto de una violacion del parrafo 14 del Contrato de Alquiler, usted es responsable, y usted acepta pagar a Green Rent A Car por todas las perdidas o danos sufridos en el vehiculo, por cualquier causa, o quien lo ha causado. Si usted no acepta el LDW, debe presentar la prueba de poseer un seguro de cobertura completa al momento de efectuar el alquiler. Green Rent a Car no acepta el LDW ofrecido por tarjetas de credito emitidas en Venezuela, por ende, Green RENT A CAR recomienda aceptar el cargo LDW. LDW es obligatorio para personas fuera de Estados Unidos sin seguro en los Estados Unidos. Un cargo por tramitacion de daos sera aplicado diariamente en caso de no aceptar la exoneracion de daos ofrecida por Aco. SLI Suplemental liability Insurance lo protege de cualquier reclamo introducido por una tercera persona por danos corporales y/o a la propiedad como resultado de un accidente mientras ud. conduce un vehiculo rentado. RSA servicio de asistencia en la via cubre cualquier ayuda en la via si el carro llegara a presenter problemas. Es opcional. RSA basico , solo para clientes localizados a menos de 25 millas de cualquiera de nuestras oficinas. RS250 solo para clientes localizados a menos de 250 millas de cualquiera de nuestras oficinas.

INTERNET RESERVATIONS


Usted puede reservar en nuestra pagina WEB, por el 1- 786-600-0403 o 1-888-505-1879, o directamente en nuestra oficina. Se le dara un numero de confirmacion una vez que su reservacion haya sido confirmada. Este numero puede ser utilizado para obtener acceso a la informacion de su reserva, incluyendo sus tarifas. Tambien tendra acceso a la informacion de alquiler una vez que haya recogido el vehiculo. Su reservacion garantiza un vehiculo para la fecha y con la tarifa que ud reservo. No se garantiza una marca y modelo especifico de un vehiculo, ni tampoco se puede garantizar una reserva para otra fecha. La duracion maxima de alquiler es de 28 dias, y la duracion minima de alquiler es de 1 dia. Las tarifas se calculan sobre la base de un reloj de 24 horas, una vez que este reloj ha ido mas alla del periodo de 24 horas, sera cargado un dia mas. Ofrecemos tarifas semanales y diarias. Nosotros no ofrecemos tarifas por hora o fin de semana en este momento. Para ciertas fechas en temporada alta puede requerirse que se prepague el alquiler.

INTERNET RESERVATIONS


A car reservation can be made on our website. Reservations can also be made directly at any of our offices. A confirmation number will be give once your resevation has been confirmed. This number can be used to gain access to your reservation information, including your rates. Your reservation guarantees a car at the rate and date that it was reserved for . It does not guarantee a specific make and model of a vehicle, nor can it guarantee a reservation for another date. The maximum rental length is 28 days, while the minimum rental length is 1 day. Rates are calculated based on a 24 hour clock, once this clock has gone past the 24 hour period, another day will be charged. We offer weekly and daily rates. We do not offer hourly or weekend rates at this time.

LOCAL RENTERS


Local renters (FLORIDA DRIVER LICENSE HOLDERS): Must present a valid ID or Driver license and a credit card on their names. -$1000 deposit with the Credit card if the customer declines our loss damage waiver. -$250 deposit with the Credit card if the customer accepts our loss damage waiver. - total payment of the amount of the rental will be made when opening the contract.

LOCAL RENTERS


Los clientes locales de Florida deben cumplir con todos los requerimientos, en cuanto a edad, licencia y forma de pago. Solo podran alquilar con el uso de tarjeta de Credito. (1) El deposito es variable. Si acepta nuestra exoneracion de danos el deposito es de $100. Si no la acepta el deposito es de $1000. (2) El Pago total del alquiler debe ser hecho al momento de retirar el carro. Clientes de USA (exceptuando Florida) y fuera de Estados Unidos pueden hacer uso de tarjeta de debito presentando ademas de todos los requisitos un roundtrip ticket. Si usa una tarjeta de debito el deposito sera cargado al momento de la renta y devuelto dependiendo de su banco 21 dias después del retorno.

MILEAGE


Nuestras tarifas son con millaje libre

MILEAGE


Our rates include UNLIMITED MILES

NO-SHOWS


NO-SHOW reservations after 2 hours of the pick up time are not guarantee. Prepaid reservations have a NO SHOW and cancellation fee of 30% of the total reservation will be applied.

NO-SHOWS


Reservaciones prepagadas tienen un cargo por cancelacion y NO SHOW de 30% de la reservacion.

OTHER


Taxes - You will pay all sales, use, rental, environmental and excise taxes, including tax-related surcharges.Fines- expenses, costs and administrative fees -You will pay all fines, penalties, and court costs for parking, traffic, toll and other violations, including storage liens and charges. You will also pay a reasonable administrative fee with respect to any violation of this agreement, such as repossessing or recovering the car for any reason. Return Airport Fee - This charge will be applied at closing of the rental agreement contract and it will be not reflected in the total amount of your reservation.Prohibited use of car -Certain uses of the car and other things you or a driver may do, or fail to do, will violate this agreement. A violation of this paragraph, which includes use of the car by an unauthorized driver, will automatically terminate your rental, void all liability protection, and any optional services that you have accepted, including supplemental liability insurance, personal accident and effects insurance, and loss damage waiver. A violation also makes you liable to us for all the penalties, fines forfeitures, liens and recovery and storage costs, including all related legal expenses, fees and cost. Collections All charges, fees and expenses, including payments for loss or damage to the car, are due at our demand. If you do not pay all charges when due, you agree to pay a late charge of the lesser of either 1 % per month on the past due balance. If that rate is not permitted by law, then you will pay the highest rate permitted by law on the past due balance. You will pay any collection costs, including a service charge, for any check that is not honored by a financial institution and our reasonable attorney fees. If you dont pay any amount when due, if the law permits, you authorize us to contact you or your employer at your place of business about payment. If you fail to pay any indebtedness to us in full, you understand that we may report such deficiency to an appropriate credit reporting agency. Courtesy phones When you arrive at the Miami International Airport, you can call us by the courtesy phones located in every terminal of airport. Peak season If your reservation falls in a peak season, a deposit might be required to confirm your car. Go to our webpage www.greenrentalmiami.com and make the prepayment to guarantee your vehicle. Any question call 1888-505-1879 or email us to Este endereço de email está protegido contra piratas. Necessita ativar o JavaScript para o visualizar..

OTHER


Cargo traslado directo hacia Aeropuerto - Este cargo sera aplicado al cierre del contrato de aquiler y no aparecera reflejado en el monto total de su cotizacion.

OVERSTAY


To extend your rental agreement you must contact us at 1-800-565-1963 before your return date. We may or may not grant an extension or grant it for the entire period you request, in our sole discretion. If we do grant an extension a different or higher rate may be applied to the extension period and a service fee may also apply. Failure to return rental property or equipment upon expiration of the rental period and failure to pay all amounts due (including costs for damage to the property or equipment) are prima facie evidence of intent to defraud, punishable in accordance with section 812.155, Florida statutes.

PAYMENT


- Debit (not from FLorida Driver License holders) and credit cards are accepted ( American Express, Diner, Discovery, Visa, and Master). Prepay rental terms: - If you need to cancel prior to scheduled pick up time, well refund the full prepaid amount less a 30% of the total amount of the reservation. The fee is charged 24-48 hours after the scheduled pick up . No other charges will be placed on the card. This fee will not be charged if your flight is cancelled and the airline and flight number are in the reservation prior to your scheduled pick-up.- Standard rental terms and conditions apply. -You must show an id and credit or debit card at the moment of the rental for the deposit. -Deposit is always required even when the reservation is completely paid in advance. -By making the reservation you consent and authorize the no show fee of 30% if the reservation to be added to your credit card if you dont rent the car and cancel the reservation. -Regardless of the form of payment used at the time of reservation for the no show fee, all location credit and debit card hold rules apply.

PAYMENT


Aceptamos para el pago: tarjetas de Debito y de credito como American Express, Visa, Master, Diner y Discover. ALQUILERES PREPAGADOS :- Si necesita cancelar su reserva o simplemente no se presenta el dia de su reserva prepagada , Green Rent a Car le aplicara una penalidad del 30% de la reservacion. Este cargo sera 24-48 horas despues de fecha pautada para el alquiler. Otros cargos no seran procesados en la tarjeta. Este cargo no sera hecho si la aerolinea cancela el vuelo y la aerolinea y numero de vuelo fueron introducidas en su reservacion al momento de hacerla. - Requisitos generales para alquilar aplican inclusive si la reservacion es prepagada en su totalidad. Licencia de conducir, tarjeta de credito o debito y deposito seran requeridos. Al hacer la reservacion Ud. acepta y autoriza el cargo del 30% de la reservacion por no presentarse y /o cancelar la reserva. Dicho cargo sera anadido a su tarjeta de credito o debito presentada en la reserva.

PICKUP/DROP


Si desea extender el alquiler, debe contactarnos al 1-888-505-1789 y solicitarlo antes de la fecha de regreso. Podemos o no conceder la prorroga para todo el periodo que usted solicita, queda a nuestra discrecion. Si le concedemos una prorroga a un periodo diferente o superior se puedria aplicar un cargo por tarifa diferente y tambien por servicios. La falta de restitucion de los bienes o equipos de alquiler a la expiracion del periodo de alquiler y no pagar todas las cantidades debidas (incluyendo los costos por daos a la propiedad o equipos) puede considerarse como intencin de fraude, castigado de acuerdo con la seccion 812.155 de los Estatutos de la Florida. El vehiculo de alquiler debe ser devuelto en el lugar de devolucion de acuerdo como se especifica en el documento de alquiler.

PICKUP/DROP


Return Location -the rental car must be returned to the agreed return location as specified on the rental document. Pick Up you must pick up the car in the location specified in your reservation. Rates vary depending on the pick up location.

REFUNDS-EARLY RETURNS


You may have chosen to pay in advance part of your estimated rental charges or rental days, on the web or in other Green Rent A Car locations. If the rental does not take place, or rental charges, for any reason, are less than the amount paid in advance, Green Rent A Car will, at you request, return your funds in the same location and in the same currency you paid them less a reasonable administrative fee of 25% of the total amount of the reservation.

REFUNDS-EARLY RETURNS


Es posible que haya decidido pagar por adelantado parte del costo total del alquiler o de dias de alquiler. En caso de no poder presentarse el dia de la reserva, o si el alquiler, por cualquier motivo, son menos dias que la cantidad pagada por adelantado, Green Rent A Car podra, a peticion de usted, devolverle los fondos en la misma forma de pago y en la misma moneda en la que usted pago, menos el costo por cancelacion de reserva. Las reservaciones pagadas por adelantado tendran un cargo por cancelacion equivalente al 25% del total de la reservacion.

RULES


La violacion de este parrafo, que incluye el uso del vehiculo por un conductor no autorizado, anulara automaticamente su alquiler, anulara toda la proteccion de responsabilidad y servicios opcionales que usted ha aceptado, incluido el seguro de responsabilidad civil adicional, de accidentes personales y seguros de los efectos, y la exoneracion de danos. Tambien le hace responsable ante nosotros por todas las sanciones, decomisos, multas, embargos preventivos y de recuperacion y los gastos de almacenamiento, incluyendo todos los gastos relacionados legales, honorarios y el costo.

RULES


Prohibited use of car -Certain uses of the car and other things you or a driver may do, or fail to do, will violate this agreement. -A violation of this paragraph, which includes use of the car by an unauthorized driver, will automatically terminate your rental, void all liability protection and any optional services that you have accepted, including supplemental liability insurance, personal accident and effects insurance, and loss damage waiver. It also makes you liable to us for all the penalties, fines forfeitures, liens and recovery and storage costs, including all related legal expenses, fees and cost.

SHUTTLE


At the airport terminal, head to the MIA Mover (MIA Station, level 3) and take the train to the Rental Car Center (RCC). Upon arrival, enter the RCC and walk forward until the exit door and you will see our own BUS which takes you to our facilities in less than 3 minutes.

SHUTTLE


Al llegar al aeropuerto dirijase al terminal del MIA Mover (MIA Station, nivel 3), tome el transporte hacia el Centro de alquiler de Vehiculos (RCC). Al llegar, ingrese al mismo y dirijase hacia la puerta de salida, hacia la izquierda vera el bus de Green Car Rental el cual lo llevara hasta nuestras instalaciones en menos de 3 minutos.

SMOKING


En todos nuestros vehiculos está prohibido fumar. Si el vehiculo es devuelto con olor a humo, se le cobrara una tarifa de limpieza de hasta $ 250.

SMOKING


We rent NON SMOKING CARS. You will pay an additional charge up to $250 if you return the car and it smells of smoke.

Pre Paid Rentals


Pre-Pay Policy Information: If you need to cancel prior to scheduled pick up time, well refund the full prepaid amount less a 30% of the reservation. The fee is charged 24-48 hours after the scheduled pick up . No other charges will be placed on the card. This fee will not be charged if your flight is cancelled and the airline and flight number are in the reservation prior to your scheduled pick-up.- Standard rental terms and conditions apply. You must show an id and credit or debit card at the moment of the rental for the deposit. Deposit is always required even when the reservation is completely paid in advance. - By making the reservation you consent and authorize the no show fee of 30% of the reservation to be added to your credit card if you dont rent the car and cancel the reservation - Regardless of the form of payment used at the time of reservation for the no show fee, all location credit and debit card hold rules apply.

Duplicidad de Reservacion


Tenga en cuenta que ordenes de reservas en duplicidad no serán permitidas y seran canceladas automaticamente.